About us

Prescription Earth Acupuncture Herbal Medicine is a busy alternative healthcare office located in Tecumseh, MI. We have been open since 2021 and have experienced consistent growth during that time. People in our community are actively seeking out a natural and effective approach to their healthcare.

A friendly posture of professionalism is highly important to us in our medical office setting. Promoting health is not just our business but also reflected in our staff's individual lifestyles. Our journeys are that of personal growth and our goal is to create positive change both in our patient's lives and in our own. We do this through a general attitude of gratitude and continuously evolving both as individuals and together as a company.

This position will be responsible for handling a wide range of administrative duties including general office management, and schedule/assignment coordination. The successful candidate will be detail-oriented and efficient in their work, and must have prior experience working in an office environment.

Responsibilities:

• Scheduling patients.
• Coordinating practitioner schedules, breaks, and time off.
• Maintaining office supplies and herbal apothecary.
• Keeping flow of patient treatment rooms, and resetting rooms.
• Answering emails, online submissions and phone calls
• Other general clerical duties

The position may evolve as necessary to fit the needs of the company. The functions in this (Full-time) Front Office Assistant role are related to, but not limited to:

(a) Guest Relations - Friendly, welcoming, warm introductions, genuine hospitality, and ensuring comfortable accommodations and environment for our visitors.

(b) Maintaining the privacy of our patients through the signed HIPAA agreement.

(c) Professional communications on behalf Prescription Earth

(d) The honest collection and handling of money or asset equivalent and other billing tasks including managing inventory

(e) Maintaining the cleanliness of our office facilities, bathrooms, breakrooms, treatment rooms, waiting rooms, trash cans, refrigerators, etc.

(f) Making patient herbal formulas, as instructed by our licensed practitioners

(g) The turnover of treatment rooms between appointments which involves fresh linens, wiped down surfaces, and stocking items.

(h) Answering of phones, emails, web inquiries, etc, and other forms of communications.

(i) The secure, secret, and private handling of all trade secrets, patient lists, marketing practices, methods of business, and other proprietary information of Prescription Earth.

(j) All other duties requested by management to fulfill the evolving needs of the (Full-time) Front Office Assistant.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift

Experience:

• Customer service: 2 years (Required)

Work Location: In person